Contact

At OLIVIA ROCCO, every customer message is handled by a real member of our UK-based team. We don’t operate a call centre — all support is delivered via email and social media for faster, more personalised service. We typically respond within 1 business day.

How to Reach Us

Email: oliviaroccostore@gmail.com
Best for: order enquiries, returns, product questions, and wholesale.
Response time: within 1 business day.

Social Media & Messenger:
Quick questions and general enquiries answered fast.

Tips for Faster Help

  • Include your order number when contacting us about an existing order
  • Attach photos when reporting a damaged or incorrect item
  • Check our FAQs page first — most common questions are answered there instantly

Returns & Refunds

We offer a 35-day hassle-free returns window. For full details on how to return a product or request a refund, please email us at oliviaroccostore@gmail.com with your order number and reason for return.

Please note: OLIVIA ROCCO does not operate a telephone or call centre. All support is handled via email and social media for a faster, more efficient experience.

Friendly customer support
Easy returns & exchanges
( Customer care made simple )

Get in touch with us

Have a question about your OLIVIA ROCCO order, delivery, return, exchange, or product details? Our customer care team can help with enquiries about bedding, duvet cover sets, bed sheets, fitted sheets, pillowcases, towels, bathrobes, dressing gowns, throws, blankets, cushions, curtains, and home textile essentials.

Use the contact form below for support with product sizing, colours, fabric details, care instructions, order tracking, delivery updates, returns, exchanges, or general homeware customer service. Whether you are choosing soft bedding for your bedroom, absorbent towels for your bathroom, cosy blankets for your living room, or stylish home accessories, OLIVIA ROCCO is here to help you shop with confidence.

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Address:

Road Beta, Brooks Lane, Middlewich, Cheshire, CW10 0QF

Email: support@oliviarocco.com

Working hours:

Mon - Fri: 6.00 a.m to 10.00 p.m

Sat & Sun: 8 a.m to 4.00 p.m